Marketing Executive  


DUTIES AND RESPONSIBILITIES

Our client is looking for a talented individual to fill the above position The GM will be overall in charge of the management of the hotel and will be answerable to the board.


Admissions
  • Provide initial information and advice about education and training opportunities at the institute to current or prospective students to inform their course choice.
  • Provide practical advice and assistance with the completion of application forms and enrolment documentation, as required to meet individual applicants’ needs.
  • Maintain appropriate records, including details of student enquiries, applications, interviews and offers, using both manual and electronic systems as appropriate.
  • Arrange interviews/ career discussions and manage correspondence with applicants.
  • Handle telephone and email enquiries from prospective students, their parents, teachers and advisers independently and in a timely and professional manner.

Marketing
  • Assist with the production and distribution of publicity materials: brochures and posters.
  • Regular updating of our website and social media pages.
  • Develop informational presentations and give the same during school fairs
  • Develop innovative communication strategies, recruitment strategies and enrolment plans in coordination with senior management to attract and enrol more students.
  • Organise events and activities such as open days, school visits and other promotional activities to ensure the provision of information and advice
  • Carry out market research and customer surveys to assess demand, brand positioning and awareness
Administrative duties
  • Oversee the day to day activities of the front office
  • Handle all calls and visitors in a professional manner
  • Process expenses, requisitions and invoices
  • Attend and minute meetings
Qualifications
  • Minimum qualification of Diploma in Business Administration, Marketing, Hospitality, Education or related field. A Bachelor’s degree would be an added advantage
  • Minimum 2 years working in a customer centred environment
  • Experience in Digital Marketing will be an added advantage
Competencies Required
  • Computer literate with experience working with Word, Excel and Email
  • Commitment to excellent customer service
  • Strong oral and written communication skills
  • Collaborative team member
  • Judgement / problem solving skills
  • Excellent organisational and time management skills

Hotel General Manager   


GENERAL MANAGER (JOB REF: PIEC/GM/10/2016)

Our client is looking for a talented individual to fill the above position The GM will be overall in charge of the management of the hotel and will be answerable to the board.


Job Specifications of the GM
  • He/ She will be responsible for internalizing and implementing major strategies on the efficient and profitable operations of the hotel.
  • Develop and monitor the performance of financial and operational plans; develop the annual budget and business plan, and make recommendations for capital improvements to enhance the assets
  • Oversee the delivery of superior services to all guests ensuring the utmost quality and care is delivered including prompt response to requests and the effective resolution of all complaints to the satisfaction of guests
  • Ensure that product quality and service standards are met in all areas of the Hotel as pertains to physical appearance, maintenance and cleanliness
  • Establish and maintain preventative maintenance programs to protect the physical assets of the Hotel
  • Maximize food and beverage revenues by ensuring optimal use of banquet/outlet space and most cost-effective management of the Hotel’s food and beverage outlets
  • Oversee security function to ensure a safe and secure environment for Hotels guests, employees and Hotels assets
  • Establish and maintain a proactive human resources function to ensure employee motivation, training and development, pay and benefit administration, and compliance with policies and procedures and local labour regulations

Personal Profile
Qualifications
  • Bachelor’s degree or Diploma in Hotel Management from an internationally reputed Hotel school
  • At least one foreign language
Required Skills
  • A strong background in hospitality industry in a competitive market.
  • A commitment to transfer knowledge
  • Strong Leadership skill in managing a team to drive for results
  • An ability to manage complex relationships
  • Maintain confidentiality on relevant matters
Experience
  • Minimum 5 years of general management experience in a high level operations role in the hospitality industry or related field, with a successful proven track record.
  • Experience in a developing country , preferably in Africa
  • Fully conversant with the latest property management systems

Submit your CV   

If you would like PIE Consultancy to assist with your search for potential job vacancies then please send your detailed CV to careers@pieconsultancy.com.